Car Tracker Company in Nigeria

Fenix IoT & Telematics System is Nigeria's leading car tracker company, boasting a history that dates back to 2011. With nearly two decades of providing exceptional car tracking services in Nigeria, Fenix IoT continues to set the benchmark for reliability and innovation in the industry.

Our commitment to customer satisfaction is unwavering, ensuring that every client receives not only reliable tracking solutions but also exceptional service and support. This dedication has solidified our reputation as the most customer-centric car tracking company in Nigeria

A gps tracker operates using Global Positioning Systems (GPS satellites) to know a vehicle's real-time information like speed, exact location and status(moving, idling or parked).

This advanced technology is made possible by gps tracker devices connecting to satellite signals using packet data connectivity to provide real-time location data and enhance vehicle security.

Here’s a step-by-step overview of how a car tracker works in Nigeria:

Installation of Tracking Device:
The process starts with having a gps tracker installed in your vehicle. This exercise usually takes about 1-2 hours depending on how complex the fittings of your car is.

The time spent on our installation is to ensure that the device is properly planted and concealed. A tracker device shouldn't be easily detected as car thieves would easily find it and disarm it.

GPS Satellite Communication:
Once the device is installed, it is configured using either SMS or a configurator tool.

This step ensures that the device points to the correct IP and begins data transmission. Each device configuration is unique; for instance, configuring a Teltonika device
is entirely different from configuring a Concox device.

Therefore, it is advisable to obtain the appropriate documentation or read through the manual from your device manufacturer to ensure proper setup.

Data Transmission:
After the configuration, the device would be able to transmit real-time information about your vehicle to a tracking app, whether on mobile or desktop.

Telematic information such as speed, exact location, and status (whether it's moving, idling, or parked) will be captured on the app.

Real-Time Monitoring:
Monitoring your car in real time relies on the capabilities of the app you're using.

Using the Fenix system app, you can stay on top of your vehicle's movements and activities by receiving up to 20 different smart alerts such as ignition on/off alert or Movement alerts that notifies you when your car is in motion, giving you the peace of mind that comes with staying informed about your vehicle at all times.

Stolen Vehicle Recovery:
The GPS tracker apart from transmitting real-time information also has the immobilizer function, which means if your vehicle get stolen, you can jump on the tracker app to see it's location and shut it down.

Once the car is immobilized, it will not kickstart anymore until you re-activate it. This feature can assist law enforcement in locating and recovering a stolen vehicle quickly.

At Fenix IoT and Telematics System, the cost of installing a car tracker varies based on several factors. our pricing is not fixed across all vehicles.

Our pricing structure considers the type of vehicle, the complexity of the installation, and any additional features or services requested. We offer various types of car tracker, including the MTN car tracker; ensuring you find the right solution for your needs.

However, we do not offer vehicle tracking devices with no monthly fee. Maintaining a high standard requires steady updates and ongoing support, which are not possible without a subscription model. We also do not aspire to be the cheapest car tracking company in Nigeria. Instead, we aim to be the best, providing top-quality service and reliable tracking systems.

All Tracker installation Companies that offer one-time payment trackers often provide their clients with free Chinese or Indian apps from the gps tracker manufacturers. These apps are meant for testing purposes only and are not suitable for professional use. Moreover, since they are free, they could stop working at any time without warning.

At Fenix IoT and Telematics System, we own our app, which was built from scratch by our dedicated development team. As such, we cannot offer a one-time payment service. We are committed to delivering top-quality service, which is only possible through continuous support and regular updates.

We dedicate approximately 1 to 2 hours to each installation of our car tracker device.

This time is necessary because we take great care to conceal the device thoroughly, ensuring it is well hidden for optimal security and performance.

At Fenix system, we understand the importance of a discreet installation, So in order to prevent tampering and of the device, our skilled technicians meticulously plan and execute each installation to blend seamlessly with the vehicle's interior.

Securing your vehicle with the Fenix system is easy. We offer convenient and flexible installation options—either you can visit us, or we can come to you. Fenix system is the only car tracker company in Lagos that has presence across the federation. If you are far away in Gombe, we have a technician that can visit you.

So, after selecting the service you're interested in, the next step is to discuss with our sales team to get acquainted with the features and cost. At this point, you can ask our team any questions you might have.

Once you are satisfied with all your inquires, the next step is to choose whether you prefer our technicians to come to your location or if you’d like to visit us.

Whichever option you choose, we kindly ask you to book a date with us first to ensure it wouldn't clash with another appointment.

Once your booking is confirmed, We will carry out the installation on the agreed date, at the agreed location.

At completion, you will receive an onboarding session with our implementation team, where we will guide you through using fenix system's app on both mobile and desktop platforms. We’ll provide you with all the necessary instructions to start using the service right away.

Yes, every customer that subscribe to our GPS Tracker Package, enjoys 2 years warranty.

This warranty is similar to the kind you get when you purchase electronics, meaning that if your device stops working within the first two years, we will replace it free of charge, so far no physical damage is seen on the device or tampering of our installation.

Rest assured, our solution is built to last and will continue to work even after the warranty period has ended. Our commitment to quality and customer satisfaction ensures that you have a reliable tracking solution for years to come.

Yes, We charge annual subscription fees. To maintain access to our app and the ongoing support we provide, Fenix system's users are required to renew their subscription annually.

This policy helps us cover the essential costs associated with running and improving our service.

The annual renewal fee supports a variety of critical functions, including:

Google Maps API: Ensuring precise and reliable location tracking.
Bug Fixes: Regularly updating the app to resolve any issues and enhance performance.
Feature Upgrades: Continuously adding new features to improve your user experience.
Support Staff: Maintaining a dedicated team to assist you with any questions or concerns.
Server Renewals: Keeping our servers running smoothly for uninterrupted service.

By renewing your subscription each year, you help us sustain the high standards you expect and deserve from Fenix IoT & Telematics system

We are committed to providing you with reliable, top-notch service and appreciate your understanding and continued support.